Shipping policy

Dust & Ember Co. is based in Ardmore, OK and ships orders throughout the United States, with fast service for customers across southern Oklahoma

Processing Time

• Standard: 3-7 business days
• Bulk/corporate: 7-10 business days

Local Pickup – Ardmore, OK

A pickup confirmation message will be sent when your order is ready.

Shipping Rates

Shipping is calculated at checkout based on weight and distance. Free shipping may apply to qualifying orders.

Damaged or Lost Packages

If your package arrives damaged, contact us within 48 hours with photos so we can resolve it.